Travel Safety Information News

We have recently completed a series of sessions for an international NGO with six principle offices around the world. These sessions focused on training their regional Incident Management Teams (IMTs) and also the Global Crisis Management Team (CMT) who were based in New York.

The sessions involved training on the principles of crisis management and structures of teams followed by a scenario-based exercise. The latter varied between the Asia and Latin American IMTs handling a crisis evolving a climatic disaster (with a person being kidnapped to add to the mix!) to the US and EU teams handling employees getting caught up in a terrorist incident. The training was possible as the organisation had already taken strident steps to prepare for such events.

What do organisations need to effectively manage a crisis?

For an organisation to effectively manage a crisis, they need to have procedures and structure in place so that they have the rapid ability to react. To have practiced in advance is also important, so should an event happen, it’s not the IMT’s or CMT’s first outing!  A success outcome, which might be seen as minimising the risk to employees and reputation, will be dependent on whether they have a plan and this doesn't need to be complicated.